TERMS AND CONDITIONS
Effective Date: December 19, 2025
Last Updated: December 19, 2025
Welcome to Gigpit!
This website seeks to enhance and improve local music scenes across Canada. We want more fans to feel like they are part of an exciting grassroots scene, artists to gain access to fans outside their social circle, and venues/promoters to find exciting artists making music in the community.
If you have any feedback or issues, please contact us at [email protected].
These Terms and Conditions (“Terms”) govern your access to and use of the Gigpit website (the “Website”) and related services (the “Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.
1. DEFINITIONS
- a. “Company” means GIGPIT Events Inc., including its affiliates and subsidiaries.
- b. “User,” “you,” or “your” means any individual or entity accessing or using the Website.
- c. “Content” means any text, images, posters, data, or materials submitted or displayed on the Website.
- d. “Services” means the Website’s functionalities for discovering, posting, and advertising live music events.
- e. “Account” means a registered user profile created through Google authentication.
2. ACCEPTANCE OF TERMS
By creating an Account or using the Website, you confirm that you have read, understood, and agree to these Terms.
If the Terms are updated, the revised Terms will apply from the date they are posted, and continued use of the Website after that date constitutes acceptance.
3. WEBSITE SERVICES
a. Primary Services
The Website provides a searchable database of live music events across Canada and allows eligible Users to post event posters and related information.
b. Modifications
The Company may modify, suspend, or discontinue any part of the Services at any time. Where changes materially affect Users, the Company will make reasonable efforts to provide advance notice.
4. APPLICABLE LAWS
The Services are intended for use in Canada and are governed by applicable Canadian laws, including but not limited to:
- British Columbia’s Personal Information Protection Act (PIPA)
- PIPEDA, where applicable
- Canadian Anti-Spam Legislation (CASL)
- Copyright Act (Canada)
- Business Practices and Consumer Protection Act (BC)
5. USER ELIGIBILITY AND ACCOUNT MANAGEMENT
a. Eligibility
You must be at least 16 years of age to create an Account. If you are under the age of majority in your province, you represent that you have obtained parental or guardian consent to use the Website.
b. Account Creation
Accounts are created using Google authentication. By using this method, you authorize the Company to receive and process your information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
c. Account Termination
You may delete your Account at any time. The Company may suspend or terminate Accounts for violations of these Terms or applicable law.
6. USER-GENERATED CONTENT
a. Permitted Content
Only live music event posters and related promotional materials are permitted. Content that is illegal, misleading, hateful, or clearly unrelated to live music promotion is prohibited.
b. User Responsibility
You are solely responsible for your Content and represent that you have all necessary rights and permissions to post it.
c. Content Ownership and License
Ownership: You retain ownership of your Content.
License: You grant the Company a non-exclusive, royalty-free, worldwide license to display, distribute, and promote your Content solely in connection with the Services. This license ends when your Content is removed from the Website, except where continued use is required for legal, archival, or operational purposes.
7. CONTENT MODERATION AND ACCOUNT ENFORCEMENT
The Company may review, remove, or restrict Content that violates these Terms. Where practicable, Users may be notified of enforcement actions and given an opportunity to address issues.
Repeated or serious violations may result in Account suspension or termination.
8. PROHIBITED ACTIVITIES
You agree not to:
- Use automated tools to scrape or access the Website
- Use the Website for unlawful or fraudulent purposes
- Post abusive, defamatory, or obscene Content
- Misuse or interfere with Website functionality
- Circumvent security or access controls
9. INTELLECTUAL PROPERTY AND COPYRIGHT
You agree not to infringe third-party intellectual property rights.
The Company follows Canada’s notice-and-notice copyright framework. Copyright concerns may be reported to [email protected].
You agree to indemnify the Company for claims arising from your Content.
10. UNAUTHORIZED USE OF INTELLECTUAL PROPERTY (GIGPIT BRAND)
The Website, the Services, and all related trademarks, service marks, logos, trade names, domain names, and other brand features of the Company (collectively, the “Gigpit Marks”) are owned by or licensed to the Company and are protected by applicable intellectual property laws.
You may not use the Gigpit Marks (or any confusingly similar marks) without the Company’s prior written permission, including in connection with: (a) advertising or promotions; (b) sponsorships or endorsements; (c) merchandise or printed materials; (d) metatags, keywords, or search engine advertising; or (e) any use that implies affiliation with, approval by, or endorsement from the Company.
The Company reserves the right to request removal of any unauthorized use of the Gigpit Marks, and to pursue any remedies available at law or in equity, including injunctive relief, damages, and recovery of reasonable enforcement costs where permitted.
11. DISCLAIMERS
The Website and Services are provided “as is” and “as available.” While we strive for accuracy, event details are supplied by third parties and may change without notice.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Company is not liable for indirect, incidental, or consequential damages arising from use of the Website.
Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for gross negligence or willful misconduct.
13. INDEMNIFICATION
You agree to indemnify and hold harmless the Company from claims arising from your use of the Website or breach of these Terms.
14. DISPUTE RESOLUTION
a. Informal Resolution
Before initiating formal proceedings, the parties agree to attempt to resolve disputes informally.
b. Arbitration (Where Permitted by Law)
Subject to applicable consumer protection laws, disputes may be resolved by binding arbitration in British Columbia.
c. Courts
Where arbitration is not permitted by law, disputes shall be resolved exclusively in the courts of British Columbia.
15. GOVERNING LAW
These Terms are governed by the laws of British Columbia and applicable Canadian federal laws.
16. AMENDMENTS
The Company may update these Terms from time to time. Material changes will be posted on the Website, and continued use after posting constitutes acceptance.
17. SEVERABILITY AND ENTIRE AGREEMENT
If any provision is unenforceable, the remainder remains in effect. These Terms constitute the entire agreement between you and the Company.
18. TICKET SALES AND PAYMENT PROCESSING
Ticket sales are processed through third-party payment processors (e.g., Stripe). The Company does not store full payment details and is not responsible for processor errors or outages.
19. FEES AND OPTIONAL CONTRIBUTIONS
The Company does not charge mandatory service fees. Users may optionally add a voluntary contribution to support platform operations. Optional contributions are clearly disclosed and non-refundable.
20. REFUNDS, CANCELLATIONS, AND EXCHANGES
Unless required by law, ticket sales are final. Event organizers are responsible for refunds related to cancellations or changes. Optional contributions are non-refundable.
21. EVENT ORGANIZER RESPONSIBILITIES
Event organizers are solely responsible for event accuracy, compliance with law, and fulfillment of ticket obligations.
22. EVENT ORGANIZER PRIVACY AND GUEST LIST PROTECTION
Event organizers and promoters who sell tickets through the Website are responsible for collecting, using, storing, sharing, and disposing of purchaser information (including names and email addresses associated with ticket purchases) in compliance with applicable privacy laws, including British Columbia’s PIPA and, where applicable, PIPEDA, as well as anti-spam laws such as CASL.
Event organizers must implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of purchaser information, including protecting guest lists from unauthorized access, use, disclosure, or loss.
Where the Company provides ticket purchaser details to an event organizer (for example, for entry management, guest list administration, customer service, or event-related communications), the organizer is solely responsible for how it uses that information and for ensuring it has a legal basis and (where required) appropriate consent to contact purchasers.
Promoter Use of Purchaser Information: The Company is not responsible for, and disclaims liability arising from, any event organizer’s or promoter’s use of purchaser names, email addresses, or other personal information, including any marketing communications, mailing list additions, sharing with third parties, or other uses beyond what is permitted by law.
23. THIRD-PARTY SERVICES, OUTAGES, AND DATA LOSS
The Website and Services rely on third-party service providers, including but not limited to cloud hosting providers, payment processors (such as Stripe), authentication services (such as Google), analytics providers, and communication infrastructure (collectively, “Third-Party Providers”).
The Company does not control and is not responsible for the availability, performance, security, or reliability of Third-Party Providers or their systems.
To the maximum extent permitted by applicable law, the Company shall not be liable for any losses, damages, or claims arising from or related to:
- Service interruptions, downtime, or outages caused by Third-Party Providers;
- Delays, failures, or errors in processing payments, communications, or data;
- Loss, corruption, or unavailability of data resulting from acts or omissions of Third-Party Providers;
- Unauthorized access, security breaches, or system failures attributable to Third-Party Providers.
You acknowledge that access to the Website may be suspended temporarily and without notice for maintenance, updates, technical issues, or circumstances beyond the Company’s reasonable control.
Nothing in this section limits liability that cannot be excluded under applicable law, including liability for the Company’s own gross negligence or willful misconduct.
24. USER RESPONSIBILITIES FOR TICKETS
Tickets may not be resold, altered, or duplicated. Lost or stolen tickets are not replaceable.
25. LIMITATION OF LIABILITY – TICKETING
The Company’s maximum liability related to ticket purchases shall not exceed the face value of the ticket, except where prohibited by law.
26. TAXES
Event organizers are responsible for applicable taxes. The Company may withhold payouts where legally required.
27. CONTACT INFORMATION
For any questions, concerns, or issues regarding these Terms, please contact us at:
[email protected]